Edys Phone Numbers and Emails

Toll-Free Number:

  • (800) 225-2270
    Privacy Inquiries

Customer Service:

  • (888) 590-3397

Edys Email:

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Privacy Inquiries
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Contact Information

Edys Website:

Edys Help Center:

Corporate Office Address:

Nestlé USA, Inc
1812 N. Moore St.
Arlington, Virginia 22209
United States

Edys Rating Based on 113 Reviews

Rating details

2.8
more details
Product or Service Quality
Diversity of Products or Services
Value for money
Customer service

Rating stats

Rating trend

How Good is Edys's Customer Service?

Bob B Frd
Bob B Frd
Feels Neutral | Aug 09, 2023

My main question was if Edy’s still makes slow churned chocolate chip ice cream. I can’t find it anywhere at my local supermarkets on Long Island. I wasn’t that sure if she helped me that much. I told her that I’m definitely not going to Target to buy any ice cream. She said that Stop & Shop might have it but I told her that they haven’t sold Edy’s for several years unfortunately. Please help. Thanks

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Joaquin Mvs
Joaquin Mvs
Feels Neutral | May 31, 2023

Very helpful

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Anice Iob
Anice Iob
Feels Satisfied | Mar 01, 2023

Great corporation with a great delicious product

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Anthonette Xkb
Anthonette Xkb
Feels Disappointed | Jan 14, 2023

Terrible. Never got to speak to a person!!!!!!!!!

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Summary of Edys Customer Service Calls

154 TOTAL
CALLS
05:14 AVG CALL
DURATION
31% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edys?

Request for Information Question:

  • “About a flavor”
  • “I just brought home some Edys ice cream from a Publix. They were buy one get one free neither one had any kind of ceiling nothing around it and nothing inside of it. You open the ice cream you open the top and there's the ice cream I'm concerned ab”
  • “Concern about seal”

Product/ Service Question:

  • “Poor quality”
  • “Why we cant get eddys french silk in chicopee, ma. Anymore, use to buy at Walmart”
  • “I am interested in buying unused Eadies ice cream containers for an ice cream party”

Payments and Charges Question:

  • “Coupons”
  • “Are any coupons available for icecream”

Staff Question:

  • Customer service

Shipping and Delivery Question:

  • “Where is your peppermint ice cream this year”

Other Question:

  • “Better chk your expresso chip flavored ice cream, no sealed cover. Only that certain flavor”
  • “Do you have low fat ice cream”
  • “Icecream”

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