Edys
Edys Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edys has 2.8 star rating based on 113 customer reviews. Consumers are mostly neutral.
25% of users would likely recommend Edys to a friend or colleague.
- Rating Distribution
Pros: Slow churned ice cream, All flavors, Half fat slow churned ice cream.
Cons: No safety seal, Unnecessary and environmentally irresponsible ingredients, Made me sick.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edys has 2.8 star rating based on 113 customer reviews. Consumers are mostly neutral.
25% of users would likely recommend Edys to a friend or colleague.
- Rating Distribution
Pros: Slow churned ice cream, All flavors, Half fat slow churned ice cream.
Cons: No safety seal, Unnecessary and environmentally irresponsible ingredients, Made me sick.Recent recommendations regarding this business are as follows: "Find another company to purchase your ice cream from until Edy's, Dryers etc", "I’ve asked this question I did not get an answer or", "Be careful of mixture of other flavors in the ice cream", "Yes, if the problem get fixed, of course", "DO NOT BUY EDYS!FOR THIS PRICE THERE ARE BETTER BRANDS".
Most users want Edys to offer a solution to their issues.
Review authors value the most Exchange, Refund and Cancellation Policy and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpumoni ice cream
Preferred solution: explanation
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Verified Reviewer | Lynbrook, New YorkAbout a flavor
Im very upset that you decided to cancel French Silk(I only buy slow churned flavors) and Im finding it very difficult to find SC Chocolate chip anywhere in my area. The representative mentioned that it might be found in Stop&Shop stores.
I truly wish that was possible but several years ago that store and Edys had a situation so S&S decided not to carry your wonderful ice cream. I go to King Kullen near me (11563) but still cannot find chocolate chip. Ive been buying Edys for decades and have asked you to put a safety cover on your containers but to no avail. Im finding too much vanilla on the shelves.
You once had many delicious lower fat varieties but Im seeing less of them. My first flavor with Edys was Chiquita & chocolate which was my familys favorite. Hope to hear from you.
My cell is 516-808-****. Thank you
Bob Byer
No seal on ice cream… Is there usual packaging?
Preferred solution: My question answered. I don’t know whether to eat this or not.
User's recommendation: I’ve asked this question I did not get an answer or
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo regard for public safety. Give run around answers
- Generally very good ice cream
- Non concern for public safety
- Poor packaging
Preferred solution: Safety seal on containers
User's recommendation: Find another company to purchase your ice cream from until Edy's, Dryers etc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSlow churned chocolate chip
- It was always my lower fat ice creams
- You discontinue popular flavors and make the package smaller
Preferred solution: Better slow churned flavors. I can’t find chocolate chip. Why did you discontinue French Dilk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy ice cream
Preferred solution: My full refund and free Ice cream
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Palm Beach, FloridaUpset
- Awesome company
- Retire icecream
Preferred solution: Bring French silk back to the shelves
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo safety seal on drumstick vanilla ice cream container
Preferred solution: Apology
Flavor French Silk 1/2 the fat Icecream
User's recommendation: Bring it back on the shelf
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAllergy
- Do not clean the machines properly
Preferred solution: Full refund
User's recommendation: Be careful of mixture of other flavors in the ice cream
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerButter pecan ice cream is gritty and tasted old.
- No pros
- Unsafe packaging
Preferred solution: Full refund
User's recommendation: DO NOT BUY EDYS!!FOR THIS PRICE THERE ARE BETTER BRANDS
About no protection film over the vanilla ice cream at Dollar General in Holt Michigan
My complaint is the vanilla ice cream Edys I purchased one today from dollar general, and when I got home, the protection film was not over it and actually I checked them off at the store. The vanilla had none on the containers just the lid I also checked the vanilla caramel they had all the protection covers on those, so what is the reason why theyre not putting a protection film and like vanilla containers and this also happened last week with the vanilla just want to let you know that I dont know if it will be safe to eat.
I really love this ice cream and it just really upsetting. I cant eat it because of that. Thank you so much.
And I cant add a photo and I cant do none of that stuff. Im a senior citizen and its just too hard for me.
User's recommendation: Yes, if the problem get fixed, of course
Customer service we have purchased French Silk ice cream for over 20 years. Out fo nowhere you decide to discontinue this product... I have bought 5 cartons a month for years.. Why is it discontinued?
Discontinued French Silk ice cream... WHY?
This is literally the only flavor my husband ate nightly before bed. Every one has vanilla and chocolate but no other brand makes French Silk ice cream and we loved it!! My grandchildren will tell you it was the only ice cream in my freezer ever and now it is discontinued. We are so disappointed as I have called and drove to all the stores here in Kansas city that carried it and there is no longer a tag in the freezer for it...
EDY"S WHY??? My email is kmsaleh@***.com and my phone number is 816-726-****. I have called PDI and tried to order it...
HELP US PLEASE!!! Kim Saleh
User's recommendation: Be careful getting accustommed to only one flavor as it may disappear without notice...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGross white fuzz through out my chocolate ice cream
I am so aggravated about this the other day I was eating my ice cream and I had this feeling that I had fuzz in my mouth so I pulled it out checked my cup and there was a little bit and I just thought that I had dropped it in there somehow well I went to get a bowl of ice cream tonight and there was another chunk embedded in my ice cream of white thick fuzz with dirt in it so freaking disgusting now that I know that that's what was in my mouth the other night I literally just want to keep throwing up I just had surgery the last thing I need to be doing is throwing up! So disgusting I will never ever buy Edy's again
- Gross fuzz in ice-cream
Preferred solution: Full refund
User's recommendation: Don't buy it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Minneapolis, MinnesotaDisappointed Customer
User's recommendation: Be careful because what you see isn't always what you get
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tallahassee, FloridaMetal in the ice cream I bought
Preferred solution: Something done about this I could of swallowed this metal
User's recommendation: Be careful eating this ice cream
About
Edys Ice Cream started in 1928 in Northern California. The company is presently know under the Dreyer's brand with the headquarters based in Oakland, CA. Edys Ice Cream offers an immense variety of ice cream products such as Slow Churned, Shakes and Smoothies, Fruit Bars, Sherbet, in different categories, including Light, No Sugar Added, Yogurt Blends, Cups, etc. In each of these categories there is a number of flavors (Black Cherry Vanilla Swirl, Cappuccino, Caramel, Peach, Key Lime Pie, etc.) and mix-ins (Chocolate Chip Cookie Dough, Butterfinger, Chocolate Fudge Brownie, etc.) available. Edys Ice Cream is available practically at every store, the nearest location can be found using the web site of the company.
Edys is ranked 140 out of 1454 in Food Manufacturers category
USA
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I agree. Their current offerings are boring and not worth the extra money.